Terms of Service

1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

We may update these Terms from time to time. If we make material changes, we will notify you through our services or by other means. Your continued use of our services after such notice constitutes your acceptance of the updated Terms.

2. Services Description

Zebra North provides AI-powered marketing services and tools designed to help small businesses improve their digital marketing efforts. Our services include but are not limited to:

• Marketing automation tools
• Content creation and optimization
• Social media management
• Analytics and reporting
• Email marketing
• SEO and PPC campaign management

The specific features and functionalities available to you depend on the subscription plan you select and any additional services you purchase.

3. Account Registration

To access certain features of our services, you must create an account. When you register, you agree to provide accurate, current, and complete information about yourself and your business.

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized use or security breaches

We reserve the right to disable any account if we believe you have violated these Terms or if your account has been compromised.

4. Subscription and Payments

We offer various subscription plans for our services, as well as additional features or services for purchase.

4.1 Subscription Terms

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selection). Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date.

4.2 Free Trial

We may offer a free trial period for new accounts. After the trial period ends, your account will automatically convert to a paid subscription unless you cancel before the trial ends.

4.3 Payment

You agree to pay all fees associated with your subscription plan and any additional services you purchase. Payments are non-refundable except as expressly stated in these Terms or as required by law.

4.4 Changes to Pricing

We may change our subscription fees at any time. We will provide notice of any price changes at least 30 days before they take effect. If you do not agree to the price changes, you may cancel your subscription before the changes take effect.

5. User Content

Our services allow you to create, upload, store, and share content ("User Content"). You retain ownership of your User Content, but you grant us a license to use it for purposes of providing and improving our services.

5.1 License Grant

By submitting User Content to our services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and display your User Content for the purposes of providing and improving our services.

5.2 Responsibility for User Content

You are solely responsible for your User Content. You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not infringe on the intellectual property rights of others
• Your User Content does not violate applicable laws or regulations

5.3 Content Monitoring

We reserve the right, but are not obligated, to review and remove any User Content that violates these Terms or that we find objectionable. We may also use automated systems to analyze User Content for compliance with our policies.

6. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services:

• In any way that violates applicable laws or regulations
• To engage in any activity that infringes or misappropriates the intellectual property rights of others
• To transmit any harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
• To send spam, unsolicited promotional materials, or bulk communications
• To engage in any activity that could damage, disable, overburden, or impair our systems or networks
• To attempt to gain unauthorized access to our services or systems
• To collect or harvest data about other users without their consent

7. Intellectual Property Rights

Except for User Content, all content, features, and functionality of our services, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software, are owned by or licensed to Zebra North and are protected by copyright, trademark, patent, or other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless you have our written permission or applicable laws prohibit these restrictions.

8. Third-Party Services

Our services may contain links to third-party websites, resources, or services that are not owned or controlled by Zebra North. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services.

If you access third-party services through our platform (e.g., social media platforms, analytics services), you do so at your own risk and subject to the terms and conditions of those third parties.

9. Termination

You may terminate your account at any time by following the instructions on our website or contacting our support team.

We may terminate or suspend your account and access to our services at any time, without prior notice or liability, if you breach these Terms or for any other reason at our discretion.

Upon termination:

• Your right to use our services will immediately cease
• We may delete or archive your User Content
• Any outstanding fees will become immediately due and payable

All provisions of these Terms that should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Disclaimers

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our services will be uninterrupted, secure, or error-free, that defects will be corrected, or that our services or the server that makes them available are free of viruses or other harmful components.

We do not guarantee any specific results from the use of our services. Marketing performance depends on many factors beyond our control.

11. Limitation of Liability

To the fullest extent permitted by law, in no event will Zebra North, its directors, employees, partners, suppliers, or content providers be liable for:

• Any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses
• Any damages resulting from your use or inability to use our services
• Any unauthorized access to or use of our servers and any personal or financial information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code that may be transmitted through our services

Our total liability for any claims under these Terms, including for any implied warranties, is limited to the amount you paid us to use our services during the twelve (12) months before the claim arose.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Zebra North and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:

• Your use of our services
• Your User Content
• Your violation of these Terms
• Your violation of any rights of another person or entity

13. Governing Law

These Terms and your use of our services will be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.

Any legal action or proceeding arising out of or relating to these Terms or your use of our services will be brought exclusively in the courts located in London, United Kingdom, and you consent to the personal jurisdiction and venue of such courts.

14. Dispute Resolution

In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms or your use of our services, you and Zebra North agree to use reasonable efforts to resolve the dispute informally.

If we cannot resolve the dispute informally, then either party may initiate formal proceedings according to Section 13 (Governing Law).

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Zebra North regarding your use of our services.

15.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of Zebra North.

15.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will be enforced to the fullest extent permitted by law.

15.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, at our sole discretion, without restriction.

15.5 Notices

Any notices or other communications provided by Zebra North under these Terms will be given by posting to our website or by email to the address associated with your account.

16. Contact Information

If you have any questions or requests related to this policy, please contact us here and select the appropriate request type. We will respond as required by applicable law.

Address: Zebra North Ltd., 123 Marketing Street, London, UK, W1A 1AA

Phone: +44 20 1234 5678